Healthcare Archives - Lockton Affinity

Risk Management Tips for the Home Care Industry

Workers in the home care industry are subject to more frequent and severe injuries than providers who work in controlled settings. At Lockton Affinity, our approach is based on providing exception, personal service, partnership and free resources. These risk and claims management tips are designed to help keep your staff, clients and business safe:

  • Communicate with clients.

Discuss with each client that

June 25th, 2018|Healthcare|

Why Proper Medical Documentation is Critical

As a healthcare professional, you know proper medical documentation is important for many reasons. With precise information, each health care professional to treat a patient can review the correct information at various stages of treatment and provide the best care.

Detailed information is also extremely important in the case of a malpractice lawsuit against members of the health care team. Comprehensive, professional

March 22nd, 2018|Healthcare|

Developing Good Rapport With Patients

As a health care professional, it’s important for you to establish good communication and trust with your patients. Studies have shown that patient satisfaction and health outcomes are both affected by whether patients feel that the people caring for them are sensitive to their needs and empathize with them.

The Press Ganey National Hospital Priority Index surveys patients in hospitals

December 14th, 2015|Healthcare|

“I’m Sorry” Laws and Lawsuit Risk

Miscommunication or poor communication between health care providers and patients or their families—particularly in the event of an adverse outcome or incident—is known to result in increased numbers of malpractice lawsuits. When health care providers have the opportunity to express condolences or apologies to patients and families without fear of having those words used against them in court, it can go a

November 12th, 2015|Healthcare|