Sometimes, good lawyers can make mistakes. Whether a signature gets missed on a critical document or the wrong procedure is followed for an appeal, mistakes can happen. Unfortunately, malpractice claims – both legitimate and not – can happen to you, despite your years of experience.

In the event a claim is filed against you for the services or advice you provided, follow these steps.

 Managing Malpractice Claims

While a malpractice claim can be frustrating, intimidating, and untimely, there are steps you can take to ensure the best possible outcome.

Don’t ignore the claim – Action is better than inaction in the event of a claim.

Involve your insurance company – At the first notice of a claim, lawsuit or potential claim, please contact Lockton Affinity as soon as possible. We will obtain the necessary information to get your claims process started.

Tell your client, but don’t admit liability – If your client was not the one to file the claim, be upfront with them about the incident. Never admit fault or agree to pay any money.

Get professional assistance – While you may consider defending yourself, emotions can get in the way of a clear, cool head. Plus, using outside counsel ensures attorney-client privilege around the claim.

Listen – While you have the experience, it can be beneficial to let your legal counsel do their job. Focus on being a good client rather than obessing over the claim.

For more tips about managing malpractice claims, contact Lockton Affinity at 913.652.7500.

There are many ways to manage your malpractice risk, such as screening clients and using engagement letters. Learn more about protecting your firm and career at LocktonProfessional.com